Delete your ManeDeck account & data
This page explains how to request deletion of your ManeDeck account and the data associated with it. ManeDeck is operated by ManeDeck (the developer shown on our Google Play listing).
Delete in the app
Sign in, open More → Account, chooseDelete my ManeDeck account, and complete the confirmation. This signs you out, disables the account, removes its login identity, and revokes its roles, sessions, and horse-access grants.
Account deletion does not cancel an Apple App Store or Google Play subscription. Cancel any store subscription in that store’s subscription settings before deleting the account to prevent a future renewal.
If you cannot sign in, emailsupport@manedeck.comfrom the address on the account. We will verify ownership and complete the request within 30 days.
What deletion removes
- Your usable account, name, email, phone, password, active sessions, roles, and push access
- Your ownership links and access to horses shared with you
- Personal horse identity fields for a horse with no other remaining owner
What may be retained
We retain the minimum records needed for legal, tax, accounting, fraud, safety, chargeback, and do-not-contact obligations. This can include invoices, payments and processor references, mandate and consent evidence, audit history, and suppression records. We do not store full payment-card numbers.
Records already shared with a barn, farrier, or another owner may remain in that business’s or person’s records where needed for their legitimate operational or legal obligations. Horse, appointment, care, message, and service history tied to those shared relationships may be retained with your account identity removed or restricted. Contact support if you want us to review retained content associated with a deletion.